Duo 04
The recessed or surface-mounted intercom that preserves optimal acoustic comfort at the counter, with accessibility and individual listening options.

A secure counter can cut staff off from conversation with the public
A reception desk protected by thick or bullet-resistant glazing improves security, but it can also badly degrade the quality of conversation between staff and the public. Without a suitable intercom, the exchange becomes tiring, a source of misunderstandings and a drag on reception, particularly in high ballistic protection setups or for people with hearing impairments.
Degraded acoustics
Thick or bullet-resistant glazing that muffles the voice
Tiring conversation
Staff and customers forced to raise their voice or repeat themselves
Limited accessibility
No suitable device for people with hearing impairments

A full-duplex intercom, recessed or surface-mounted, adaptable to your needs
Full-duplex communication
Natural, simultaneous conversation, with no walkie-talkie effect
Recessed installation (recessed loudspeaker) or surface-mounted
Depending on the counter configuration
Accessibility options
BIM kit and induction loop for people with hearing impairments
Individual comfort options
Single-ear or dual-ear headset available
Benefits
Over 75 years
Of expertise in the study, design and manufacture of secure reception solutions.
Full duplex
Conversation as comfortable as talking with no device at all, even through bullet-resistant glazing.
Enhanced accessibility
BIM kit and induction loop for an inclusive welcome for everyone.
Backwards compatible
Fits with all the Fichet Group devices already in place at the counter.
Specifications
Explore the technical specifications of the solution to understand its security level, its advanced features and its compliance with the most demanding standards.
Full-duplex intercom, simultaneous communication in both directions.
Recessed loudspeaker (code A30410) or surface-mounted (code A30403), depending on the counter configuration.
BIM kit (APQZ76), induction loop (APQZ77), single-ear headset (APQZ78), dual-ear headset (APQZ79).
Fichet cash and change pass-throughs, document pass-throughs, parcel pass-throughs and facade counters.
No servicing or maintenance required.
The Duo 04 is not a device certified against break-in or gunfire. It complements the protection provided by the speech transmitter, facade counter or security frame already in place.
The recessed or surface-mounted option in the Intercom range, the most adaptable
The Duo 04 differs from the Duo 02 in its two installation modes (recessed or surface-mounted) and in its accessibility and individual comfort options (BIM kit, induction loop, headsets).
For free-standing desk installation with no recessing, the Duo 02 remains the simplest alternative to implement.

Relevant markets
A proven solution in every professional environment where confidentiality, compliance and business continuity are critical.
Documents & certifications
Download the technical sheets and consult the certifications for each model.





